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Frequently Asked Questions

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About Precious Metals

What are the differences between Gold, Silver, Platinum and Palladium?


You have many choices when you’re acquiring precious metals. From the kind of metal you buy to where you buy it, the array of options can be dizzying. Let Delta Harbour do the work for you by comparing and contrasting these 4 metals—with just the facts—to help you make the right decision for your portfolio.
Gold vs. Silver
Gold is the largest market of all 4 metals. Some even refer to it as Silver’s “Big Sibling”. By trade volume Gold holds the title as the “king of metals” for its daily trade volume around the world. However, Silver is also a standout member of the precious metals sector. Both metals are beneficial as portfolio boosters and for their physical properties. In terms of their practical applications, both metals have had a renaissance of sorts and are now used in many ways from profit and beauty to medical and industry. Gold can be found in:

  • Jewellery
  • Dentistry
  • Memory chips
  • Electronic components
  • Medical
  • Satellites
  • Specialized glass
  • Athletic awards
  • Coins
  • Bullion
Silver, unlike Gold has been inexpensive for so long that it has experienced a major growth in its usages. It can be found in:
  • Coins
  • Bullion
  • Jewelry
  • Silverware
  • Solar panels
  • Electronic devices (almost all of them!)
  • Batteries
  • Nuclear rods
  • Antifreeze
  • Ointments
  • Mirrors
  • Glass coatings
  • Engine bearings
  • Water filtration systems
  • Dental
  • Athletic awards
  • Bandages
  • Wood preservation
  • Clothing
  • Appliances
Along with their usages—in bar and coin form, for instance—both Gold and Silver hold unique financial properties as stores of wealth and hedges against inflation, as “safe-haven” assets. However, Silver costs far less than Gold. As of November 2020 the ratio between the price of Gold and that of Silver is in the range of 80:1, meaning it takes roughly 80 ounces of Silver to equate to the value of 1 ounce of Gold. Since 2000 Gold has risen from approximately an average price of $280 to an average price now in 2020 of approximately $1900 or a rise of about 578%. While Gold has had a tremendous move forward Silver has also kept pace rising from an average price of approximately $4.75 to an average price in 2020 of approximately $23.80 or a rise of some 400%. The long-term prices of both Gold and Silver have increased rapidly, contributing to their important place in portfolios. Interested buyers use the Gold-to-Silver ratio as a timing indicator to help them decide when to buy Gold or Silver or which metal to buy at any given time. Currently the overall average ratio since 2000 is approximately 60:1 but more recently as mentioned above that ratio has risen much higher, meaning Silver could be an absolute bargain at this point in time according to the ratio.
Gold vs. Platinum
Like Silver, Platinum offers some of the same physical benefits as Gold. Platinum is used in jewelry, particularly engagement and wedding rings, as well as by the electronics, medical, automotive, and chemical industries. It is known as the least reactive metal also known to man and Platinum tends to be more industrially useful than Gold; plus, it’s scarcer. Platinum is also far more difficult to extract than Gold when it comes to mining the product which can offer a glimpse in to part of the reason why prices remain higher for the white metal. As financial assets, both Platinum and Gold can act as safe havens, hedges against inflation, and protections against market volatility. According to the World Platinum Investment Council, financial demand for Platinum totaled 8,060 ounces in 2019, up 11% from the previous year. In pricing terms, Gold currently costs more than Platinum. Whereas the price of Gold sits near $1,800 in late July 2020, the price of Platinum was averaging around $850. No matter the price, both Gold and Platinum can be considered by some to be solid components of a well-diversified portfolio. 2020 has been an interesting years as many pundits and supporters of Platinum note that while prices for Gold are positioned for growth, Platinum could be poised for even more significant gains. Part of the recent allure of Platinum is that it has been trading at an all-time discount versus Gold.
Gold vs. Palladium
As of summer 2020, Palladium was the highest-priced precious metal on the market. While the price of Gold is averaging in the $1,800 range, the price of Palladium exceeded $2000 and has been higher over the past year.
Palladium, like Gold, Silver and Platinum, also has a number of both industrial usages as well as the same store of wealth value for owners. It can be found predominantly in catalytic converters the world over, as well as in jewelry, electronics, and dental products. Palladium is a by-product of Platinum and Nickel, and it purifies hydrogen.
One question asked frequently is why does Palladium cost more than Gold? It’s pretty easy: Demand historically has exceeded supply.
Delta Harbour’s own co-owner Darren V Long made a call to start buying Palladium and making it available for clients back in 2006 when the price was still under $200. Its status as a by-product to Platinum or Nickel mining means producers aren’t quick to respond to price changes and output is projected to fall short of demand for a ninth straight year in 2020. Other than some similar applications, Palladium and Gold also are alike in terms of their ability to be hedges against inflation as safe havens and stores of wealth.




Where do the Gold products come from?


Delta Harbour Gold, Silver, Platinum and Palladium products come from the finest suppliers in the world. Our experience of over 16 years in this business has taught us the ins and outs of the way in which bullion and coins are handled the world over. The finest bullion and coins are often referred to as “LBMA” certified. This means that the London Bullion Market Association, the oldest standing precious metals exchange in the world today, has certified our products as Good Delivery products. Gold and Silver refiners who are accredited by the LBMA must produce bars which satisfy high standards in terms of purity, quality and physical appearance. Whether it is the Royal Canadian, US, Australian or British Mints, or the top tier fabrication companies such as Asahi, Valcambi, PAMP or Argor-Heraeus, we have maintained this approach for our clients to provide product which is meeting or exceeding the following criteria:

  • Purity levels of .999 or higher in Silver, .999 or higher in Gold, .995 or higher in Palladium and .995 or higher in Platinum.
  • Consistent weight in all product forms including bars and coins
  • Chain of integrity which assures our provisional inventories are always derived from trusted sources and countries
  • A consistent look and feel in all coins and bar types




What is the purity of the products?


Whether it is the Royal Canadian, US, Australian or British Mints, or the top tier fabrication companies such as Asahi, Valcambi, PAMP or Argor-Heraeus, we have maintained this approach for our clients to provide product which is meeting or exceeding the following criteria:

  • Purity levels of .999 or higher in Silver, .999 or higher in Gold, .995 or higher in Palladium and .995 or higher in Platinum.
  • Consistent weight in all product forms including bars and coins
  • Chain of integrity which assures our provisional inventories are always derived from trusted sources and countries
  • A consistent look and feel in all coins and bar types




What is LBMA and why is it important?


The finest bullion and coins are often referred to as “LBMA” certified. This means that the London Bullion Market Association, the oldest standing precious metals exchange in the world today, has certified our products as Good Delivery products. Gold and Silver refiners who are accredited by the LBMA must produce bars which satisfy high standards in terms of purity, quality and physical appearance.




How do I buy precious metals?


At Delta Harbour you have options. One of the best ways to understand those options is by having an absolute free of charge 30 minute consultation in which one of our representatives will discuss and answer your questions about Gold and Silver ownership as well as our product(s) or service(s). The account types are:

  • Direct Purchase – Bars and Coins for home delivery.
  • Vaulted Storage – Bullion in a world class fully accessible vault from many places around the world
  • Registered Account (RSPs & TFSAs) – Tax advantages and capital gains free investing
  • Collateral Financing – With up to 80% of your purchase financed
  • Gold and Silver in your IRA – For our U.S. clientelle
  • VaultChain – (coming soon)
Our guarantee to you will be to take the time to help you understand and answer your questions about each account type or to walk you through a purchase transaction from beginning to end. Let us do all of the heavy lifting for you.
  1. Choose Your Account
  2. Fund Your Account
  3. Make Your Purchase





The Precious Metals Market

Where does gold trade, and how does it trade?


Precious metals pricing in the spot market is open 24 hours per day from Sunday evening to Friday evening. Although Metals markets typically define their day to day by the exchange they are part of, most major centres of the world have trading centres for Gold and Silver, making them among the most liquid vehicles in the entire world.




What are the market hours?


The major markets for Gold and Silver are listed below. In tandem they account for the basic way in which the world arrives at the “spot” price for both gold and silver. New York Market (NYMEX Futures/Options Market) Market hours (EST) Mon-Fri 8:20 AM - 1:30 PM The main market for the trading of Futures and Options which impact the reference “spot” price of both gold and silver. New York Access Market (Nymex Access) Market hours (EST) Mon-Thur 2:00 PM - 8:00 Sun 7:00 PM - Mon 8:00 AM Futures trading after hours is conducted via the NYMEX ACCESS electronic trading system beginning at 2:00 PM on Mondays - Thursdays and concluding at 8:00 AM the following day. On Sunday, the electronic session begins at 7:00 PM. London Market hours (EST) 3:30 AM - 11:00 AM, with Fixing at 5:30 AM and 10:00 AM. The metal prices fixed twice a day here, known as London Fixes, are the guide for the official gold and silver trading around the world. Zurich Market hours (EST) 12:00 AM - 9:00 AM. Hong Kong Market hours (EST) 7:30 PM - 1:30 AM 3:30 AM - 6:30 AM. Hong Kong is the center of gold and silver trading in the Far East and Southeastern Asia. Sydney (Australian Securities Exchange) Market hours (EST) 5:00 PM - 11:00 PM. Australia serves as a decent hub for the maintenance of consistency for the spot gold market after the New York markets quiet down and before the Asian traders wake up. Sydney opens up shortly after the New York market closes and overlaps the Hong Kong market.





Registered Accounts (e.g. TFSA, RRSP, etc.)

How do I put real physical gold and silver into a registered account?


You can purchase and own silver and gold bullion in your registered accounts (TFSA, RRSP,Locked-in RRSP, LIRA, SRRSP, LIF, RIF, RESP etc.) through Delta Harbour Assets. Our partner in registered accounts, Precious Metals International, works with Questrade in Canada to provide custodial services that allow Delta’s clients to have these accounts using new funds or funds transferred from existing institutions. Simply connect with your Delta account representative to find out more or click here for more info.




Who is Questrade?


Questrade is the "custodian" for our registred accounts, which basically means they are the plugin that we need to offer you as a client a dashboard and the capability to connect your purchasing power with real physical bullion. Other Questrade Information:

  • Canada’s fastest growing Online Brokerage
  • 200,000 New accounts opened annualy
  • Privately Owned Company (Not a Public Bank)
  • 9 x Winner of Canada’s best managed companies
  • $25 Billion In Assets Under Administration
  • Delta’s Bullion partner and the Custodian for all registered accounts
  • 21 years of being a proudly Canadian company




What types of registered accounts can I open?


Registered accounts are set up to receive and maximize all potential tax incentives through Canada Revenue Agency. Questrade offers many types of self-directed registered accounts including:

  • Tax-Free Savings Account (TFSA)
  • Retirement Savings Plan (RRSP)
  • Spousal Retirement Savings Plan (SRRSP)
  • Locked-in Retirement Savings Plan (LRRSP)
  • Locked-in Retirement Account (LIRA)
  • Retirement Income Fund (RIF)
  • Life Income Fund (LIF)
  • Registered Education Savings Plan (RESP)
  • Family Registered Education Savings Plan (FRESP)
​Questrade also offers other self-directed accounts (non-registered) in which you can hold precious metals. To see the full list of account types click here.




What are the fees?


Delta Harbour will assist you in opening and funding your account at no charge. The only fees you will pay are the following: One-time fees: $19.95 USD per transaction per product type. For example if you bought 5 x 1 oz Gold bars, and 5 x 100 oz Silver bars, this would count as 2 transactions. $2 USD per bullion bar to record the serial numbers on your inventory where applicable. Ongoing fees: Storage fees of 1.5% per year (charged monthly) which includes 100% 1:1 insurance underwritten by Lloyd's of London. For example, monthly storage fees on $10,000 of precious metals would be $12.50/month.




Can I take the bullion home?


Yes. Each account is handled differently so talking to your account representative is the key to knowing what those costs/fees may be.




Can I put my own bullion into a registered account?


Not at this time, it is not an option. To maintain the chain of integrity for all bullion purchases your bullion must be purchased through an authorized dealer such as Delta Harbour.





Vaulted Storage

Where are the products stored?


Delta Harbour works with some of the finest bullion storage facilities in the world giving our clients exclusive choices in some of the most beneficial locations in the world including:

  • Toronto, ON Canada
  • Delaware, U.S.
  • Grand Cayman Island, Cayman Islands
Each facility will include its own set of protocols standard security features and insurance coverage for all of your bullion products. We encourage all clients to explore their options and to ask about their storage options to find out what might be the best option for them.




How much does storage cost?


Storage starts at 1% of the total metal value (TMV) per annum, charged on a monthly basis. Example using average value of silver at $28 and 2000 Oz of silver. The following storage cost would apply:

  1. $28 (Avg Monthly Value of Silver) x 2000 Oz (Number of Ounces Owned) = $56,000 (Total average monthly value of your metals)
  2. $56,000 (Total average monthly value of your metals) X 1% (Annual storage cost) = $560 (Cost per annum based on the montly average value of $28 per ounce)
  3. $560 (Cost per annum based on the montly average value of $28 per ounce) / 12 (Monthly) = $46 (Monthly Cost Charged To Your Account)




Who owns the products I purchased


You own the product 100%. Neither Delta Harbour, nor the storage facility have any claim on your holdings.




Can I have the bullion delivered to my location?


All accounts at Delta offer direct home delivery or pickup from the vault. There are more specific parameters that relate to each solution type that will impact any costs associated with taking delivery, which can be discussed at the time of consideration. This can include withholding taxes on some registered account types, shipping, clearing of credit balance due on financed accounts, and other possible costs that should be discussed before you complete your account setup and first purchase.




How do I apply?


You can apply for a storage account by visiting the How It Works page of our site.





Collateral Financing

What is collateral financing?


Think of collateral financing like buying a house. You put down a deposit, and the bank covers the rest of the purchase through a mortgage (loan). As the value of your house (precious metals) increases, so does the equity in your house. When you choose to sell your house, you pay back the remaining value of the mortgage (loan), but you get to keep all of your equity (which increases if the value of precious metals increases). Another benefit of this is as your equity increases, you can take out a reverse mortgage (additional loan) to purchase upgrades on your house (or purchase additional precious metals). Simply put, a collateral financing account allows you to realize higher returns on your investment when the value of precious metals increases versus an outright purchase (no loan).




How much of my purchase can I finance?


You can finance up to 80% of your precious metals purchase.




Do I need collateral for the loan?


No you do not need collateral for the loan. Your collateral, which is the underlying silver or gold you purchase using the financing, serves as the collateral for the loan.




What are the interest rates and fees?


Let's Keep This Simple!

  1. Cost Of Borrwoing is U.S. Prime +4% (Currently 7.25%)
  2. Bullion of Choice
    Cost will be dependant on bar and amount purchases - A Delta account represenative will gladly walk you through this prior to your purchase.
  3. Delta's Hard Work Premium
    We are going to go all out on this account and shine as best we can. We will be with you every step fo the way using the best of what our concierge service offers. The last thing you need is to have commissions get in the way of profit. Therefore we have thought of everything. Delta currently offers to types of commissions.
    1. 10% One-Time (Good for the life of the metal, which means you can buy or sell all or any part of your metal purchased using this structure and never again pay for any commission on the buy or sell order for the lifetime of your account with Delta Harbour).
    2. 5% on the buy side and 2% on the sell side.
  4. Storage
    1.5% of the total metal value per annum, charged on a monthly basis. For example, on $10,000 worth of precious metals, the storage fee would be $12.50/month.




Where is the bullion stored?


All products purchased through PMI are physical and ready for immediate delivery to the client’s appointed destination, whether it is their PMI account, personal home delivery to their residence, or a personal safety deposit box. PMI retains storage contracts with the world's most respected valuables assurance companies such as Brinks, IDS, The Perth Mint, Strategic Wealth Preservation, Loomis, Malca-Amit among others, thereby giving the client the ability and option to store and maintain their product in alternate locations. The product is always available for sale or for access to a line of credit using the product as collateral. Storage locations include:

  • Toronto, Ontario, Canada
  • Vancouver, BC, Canada
  • Cayman Islands
  • Delaware, USA





Trading Hours

What time of day and week can I purchase precious metals?


Delta’s purchase hours through the Eastern Standard Time are Monday-Friday 9-4. There are exceptions to this rule as some accounts, such as our collateral financing accounts, offer unique options such as stop buys and sells to accommodate hours outside of the normal trading times.




Can I place orders after hours?


It is possible through one account at Delta and that is exclusively using the collateral financing account. Please discuss this option with your account representative before making your purchase.





Shipping

What are the shipping costs?


Costs related to shipping vary depending on the weight, insured value of the metal and the distance it must travel. Other factors to consider are pick up options and storage options and timeline for delivery.




Who do you ship with?


Shipments through Delta can be received through a number of top tier shipping providers including Canada Post, Brinks, Malca-Amit, Loomis and others. All product is FULLY insured on delivery and will include tracking information.




Do you provide tracking numbers?


Yes we do with all shipments.




Are the shipments insured?


Yes your shipment is always 100% insured when using Delta.